Our Location

34 Themistokli Dervi Street, 1066 Nicosia, Cyprus

Phone: +357 22 817 463

Terms of Service

These Terms of Service govern your use of SocialEdge training services and website. By enrolling in our courses or using our services, you agree to be bound by these terms and conditions.

Effective Date: September 1, 2025

Service Usage Terms

1. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these terms. Prohibited activities include:

  • Sharing course materials without authorization
  • Disrupting other participants' learning experience
  • Using content for competitive commercial purposes
  • Attempting to access restricted areas of our systems
  • Misrepresenting your identity or credentials

2. Course Access and Usage

Our training programs are designed for educational purposes with the following guidelines:

  • Course materials are for personal learning and development only
  • Access is granted for the duration specified in your enrollment
  • You may take notes and use knowledge gained in your professional work
  • Redistribution of course content requires written permission
  • Recording of live sessions is prohibited without explicit consent

3. Fair Usage Guidelines

To ensure quality service for all participants:

  • Attend scheduled sessions punctually and prepared
  • Participate constructively in group activities and discussions
  • Respect the time constraints of live sessions and support
  • Use instructor feedback for learning purposes only
  • Maintain professional conduct in all interactions

Account and Enrollment Terms

Registration Requirements

  • • Provide accurate and complete information
  • • Maintain confidentiality of account credentials
  • • Update contact details as needed
  • • Meet minimum age requirement of 18 years

Account Security

  • • Protect your login credentials
  • • Report unauthorized access immediately
  • • Use secure internet connections
  • • Log out after each session

Suspension and Termination

  • • Violation of terms may result in suspension
  • • Advance notice will be provided when possible
  • • Appeals process available for account actions
  • • Refund policy applies to qualifying terminations

Multiple Account Policy

  • • One account per individual participant
  • • Corporate accounts available for group training
  • • Transfer of accounts requires approval
  • • Duplicate enrollments will be merged or refunded

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain high service availability while reserving the right to perform necessary maintenance and updates.

  • • Scheduled maintenance will be announced in advance
  • • Emergency maintenance may occur without notice
  • • Alternative arrangements provided for interrupted sessions
  • • Technical support available during business hours

Course Modifications and Updates

We continuously improve our training programs and may update content to reflect industry changes.

  • • Content updates to maintain current relevance
  • • Schedule adjustments with reasonable notice
  • • Substitution of equivalent learning materials
  • • Notification of significant curriculum changes

Geographic Restrictions

Our services are primarily designed for participants in Cyprus and the European Union.

  • • Online courses available globally with internet access
  • • In-person training limited to Cyprus locations
  • • Certification validity may vary by jurisdiction
  • • Local regulations compliance is participant's responsibility

Intellectual Property Rights

Content Ownership

All course materials, training content, methodologies, and proprietary systems remain the intellectual property of SocialEdge. This includes presentations, handouts, videos, exercises, and assessment materials.

License Grant

Enrolled participants receive a limited, non-transferable license to access and use course materials for personal learning purposes during the course duration and for reasonable review periods thereafter.

User-Generated Content

Participants retain ownership of their original work submitted during courses. By participating, you grant SocialEdge permission to use anonymized examples for educational purposes in future training programs.

Third-Party Content

Some course materials may reference or include third-party content used under appropriate licenses. Participants must respect all copyright and trademark notices and restrictions.

Payment and Refund Policy

Payment Terms

  • • Full payment required before course access
  • • Installment plans available for eligible courses
  • • All prices listed in Euros (€)
  • • Corporate invoicing available upon request

Refund Conditions

  • • 14-day cooling-off period for EU consumers
  • • Partial refunds for course cancellations by SocialEdge
  • • No refunds after 25% course completion
  • • Processing time: 5-10 business days

Questions About These Terms

If you have questions about these Terms of Service or need clarification on any provisions, please contact us:

Address: 34 Themistokli Dervi Street, 1066 Nicosia, Cyprus

Phone: +357 22 817 463

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (Cyprus time)